Personal Impact and Presentation Skills
Training and coaching programmes include
- Powerful Presentations
- Communication skills
- Emotional intelligence
- Making a positive impact – assertiveness
- Chairing and participating in meetings
- Public speaking
- Personal effectiveness and managing your time
Powerful Presentations
Presentations as a performance
Preparation and targeting your audience’s needs
Structuring your content
Making the complex simple
Working with visual aids and documentation
Handling questions from the audience
The different styles of presenting
Positive verbal and non-verbal communication
First impressions
Openings and endings
Communication Skills
Methods of communication. Which is best? The emotional/complexity matrix.
How we get it wrong.
Avoiding hiding behind emails.
Email etiquette – thinking before sending.
Face to face communication – preparation. Thinking before speaking.
Verbal and non-verbal communication – the link to your assertiveness training session.
Interactive listening. Recognising what stops us from listening. The 80/20% principle.
The core components of influencing.
Getting the best out of our interactions with others.
Understanding their world.
Emotional intelligence
The two aspects of emotional intelligence
The five domains
Understanding behaviours – based on the work of Jung
Recognising our preferred style of behaviour
Recognising the behaviour of others
Managing your behaviour and building relationships
Social competence
Self motivation
Making a positive impact – assertiveness
Chairing and participating in meetings
Your role as a participant – making a positive impact
Your role as the ‘chair’
Preparation before the meeting – not during
Setting the agenda
Objectives and outcomes
Keeping the meeting on track and on time – as the chair and participant
Avoiding becoming invisible
Encouraging discussion
Dealing with controversy
Actions, minutes and follow-up
Public speaking
Personal effectiveness and managing your time
Reviewing a typical working week
The need for superior time management
The impact of planning, use of resources, communication skills and interruptions.
The urgent and important matrix
The ‘Like to do’ matrix
How our behavioural style has an impact on how we manage time
Can we say ‘no’? If so, how?
How to avoid distracting ourselves.
Managing interruptions